"Reaction [beta]"
"Your WLAN switch is not turned on" 22 Jan 2007
While the term "WLAN" may be obvious to Sony's engineers, it seems that it isn't so obvious to users of their products. For all they know, it could be a reference to the WLAN-FM - the "Hit Music (Radio) Channel" based in Lancaster, Pennsylvania.
The message also fails to inform users as to why the switch needs to be turned on (i.e. to enable wireless connectivity) or where to find that switch ("Do I need to go get my screwdriver?").
Watson recommends editing the message to read as follows:
"Your PSP's WLAN switch is not turned on. (Hint: It's on the left hand side of your PSP)."
Next article: Reaction featured on Jenny Preece's Interaction Design website!
Previous article: What business are you in? Redux
3 comments so far
Karen 23 Jan 2007 03:06 PM
I even had to check what PSP was in this context ... which just goes to further prove your point! Hope all is well with you - speak soon.
Lovette Sahpeidahe 23 Mar 2007 04:16 PM
NEED HELP TURNING ON THE WLAN SWITCH ON MY PSP
conroy10 28 Jul 2007 07:44 PM
also for everyone who has trouble make sure that in the options the battery save option for the wifi is off