"Reaction [beta]"

Our eye tracking service reviewed! 31 Oct 2006

Climb inside your users' heads and see your website through their eyes (illustration of a man with a notepad sitting inside a user's head. The man is peering out through the user's eyes and noting what he's looking at on his PC screen)

You may remember us mentioning that a client of ours would be presenting the results of our eye tracking work at the 2nd Annual Public Sector Online Services conference in London. Well, we just stumbled across a nice review of the session from Donna Smillie, Senior Web Accessibility Consultant at the Royal National Institute of the Blind (RNIB):

"One session that stood out was when Javed Iqbal and John Myatt from the British Council gave a presentation about a recent project they undertook to carry out user testing of one of their websites. As part of that project they trialled the use of eye-tracking technology to see where users were looking as they scanned a web page. They ran several short recordings of parts of these sessions, and it was quite fascinating to watch as the users' point of focus moved rapidly around the page, often completely missing the feature they were meant to find and use to complete a task! On the basis of what I saw in that presentation, I'd definitely recommend incorporating some eye-tracking sessions into user testing whenever feasible. It really did highlight issues relating to the positioning of features on the page, and also, importantly, to the words and names used for specific features."

Read the review in full on the RNIB's Web Access Centre Blog

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2 comments so far

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